At Kiki's Boutique, we're committed to getting your order to you as quickly as possible!
Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after business hours, on weekends, or holidays will begin processing on the next business day.
Shipping Rates
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Flat Rate Shipping: $7.00 on all U.S. orders.
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FREE Standard Shipping on all orders of $100 or more (before taxes and after discounts).
Shipping Carrier
All orders are shipped via the United States Postal Service (USPS).
Once your order ships, you'll receive a shipping confirmation email with tracking information.
Delivery Times
Delivery times vary based on your location but typically arrive within 3–7 business days after your order has shipped.
Incorrect Shipping Address
Please verify your shipping address before placing your order. Kiki's Boutique is not responsible for packages shipped to an incorrect address provided at checkout. If a package is returned due to an incorrect address, additional shipping charges may apply to resend your order.
Lost or Stolen Packages
Once a package has been marked as Delivered by USPS, Kiki's Boutique is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact USPS directly to initiate a claim.
Return Policy
We want you to love your purchase! If you're not completely satisfied, we're happy to help.
Return Eligibility
Returns are accepted within 14 days of the delivery date.
To be eligible for a return, merchandise must be:
- Unworn
- Unwashed
- Free of odors, makeup, deodorant, or pet hair
- In original condition
- With all original tags attached
Non-Returnable Items
The following items are final sale and cannot be returned:
- Clearance items
- Jewelry
- Bodysuits
- Undergarments
- Gift cards
- Any item marked "Final Sale"
Return Shipping
Customers are responsible for return shipping costs unless the item received is damaged or incorrect.
Refunds
Once your return has been received and inspected, please allow 5–10 business days for your refund to be processed.
Approved refunds will be issued to your original form of payment. Depending on your financial institution, it may take an additional 3–10 business days for the refund to appear on your account.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of delivery so we can make it right.
Return Address
Kiki's Boutique
20 W. Harrison St.
Sullivan, IL 61951
Questions?
If you have any questions regarding your order or return, please contact us at:
Email: kikis.boutique@outlook.com
